SWAT
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Activity overview
Latest activity by SWAT-
SWAT created an article,
When is the commencement date of the service?
The service will commence on the 3rd of October 2022 subject to a minimum booking of 7 monthly passengers per route
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SWAT created an article,
What are the monthly fare tiers?
The monthly fare tiers are based per route per month inclusive of GST and credit card processing fee. The fare tiers are as follow: 7-12 pax: $100.21 per pax/ month 13-23 pax: $85.81 per pax/ mont...
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SWAT created an article,
How do I seek further assistance?
You may drop an email to enquiries_jtc_aedge@aedge.com.sg, where replies can be expected within 3-5 working days.
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SWAT created an article,
What is the minimum lock in period for the service?
The booking period is for 2 months, e.g. if you booked for a morning route, you will be charged for 2 months of transportation service.
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SWAT created an article,
I did not do the booking. Can I still board the bus when there are empty seats?
You will not be able to as a valid booking pass is needed to board the bus even if the bus is completely empty.
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SWAT created an article,
What happens when the bus no-show, e.g. driver on MC?
There will be a substitute driver that will pick you up from the assigned location. If for any reason, the bus driver is unable to reach out stop within 10 minutes of the assigned time, an In-App n...
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SWAT created an article,
Will the bus rider wait till all passengers who signed up before leaving? What if one of them happened to not take the bus but forgot to cancel the ride, will this result in longer traveling time?
The bus will leave on time based on the timing on the boarding pass, once the time has passed, the bus will leave the stop even if not all passengers have boarded the bus. This will not affect the ...
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SWAT created an article,
What happens if there is no availability?
You will not be able to see the stop in app, however other stops will still be available for booking.